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we use a proprietary blend of soy, vegetable and mineral wax. this blend allows us to create quality candles that burn cleanly with wonderful fragrance throw!
we use both essential oils and synthetic fragrance oil in our blends! each has positive aspects, for example FO are often more sustainable to produce, tested for safety and allow us to offer our products at a lower price point. sometimes EO fragrance has the perfect depth or warmth that can not be replicated. *our fragrance oils are always non toxic and phthalate free! because some people have allergies to specific essential oils, we try to note when they are used but always feel free to reach out and double check!
absolutely! not only are they vegan but we are Leaping Bunny certified and committed to being a cruelty free brand.
definitely! with proper care your candles should burn cleanly and evenly. any smoking is most likely coming from your wick -- we recommend that you trim away any buildup before each use.
Our candles are recyclable in a variety of ways-- we encourage you to reuse the jars as storage containers, planters or glassware and our metal lids and candle containers are accepted at most local recycling centers. we also try to use environmentally friendly packaging and often reuse the materials we receive from suppliers whenever possible. At this time, it would be less environmentally friendly and even more costly to repack empties and ship them back to us.
we get this question a lot and the answer is : "as soon as we can!" -- we try to restock candles 2x a week, but we do not have a set schedule right now. as a small business with a small staff, we try to keep up the best that we can (we make candles every day)! sorry for the delay if your fav is out of stock but most likely it'll be back soon! you can request an email alert be sent to you for most items by going to the product page on our site and clicking "restock notification"
we try to include candle samples with outgoing orders as often as possible! but at this time we are not able to accommodate specific scent requests (samples are made in small quantities and we don't always have all the fragrances on hand at all times). & we do offer perfume samples for sale so you can try them prior!
probably not. we do not make custom candles for individuals-- creating scent blends, making labels and testing products takes time and can be costly. for that reason we simply can't make small amounts or take personal requests. we suggest you look for a candle making class in your area where you can experiment with scents and create a specialty item! the same time and costs are needed to create custom scents for a business as well and while we do love working with other brands and collaborating, we simply can not afford to do it as often as we would like. If you think we would make a great team, please feel free to contact us with your idea! but it is not personal if we aren't able to-- it's just not always possible.
unfortunately no, at the moment there isn't an easy way to do this and most likely the order you placed first has already moved too far along in the process for anything to be added. Because these adjustments are done manually (update the box size, shipping weight and get a new s&h price quote etc). it creates a disruption in the workflow and may cause errors because the person shipping your package has to remember to find your orders and put them together. The system will not combine invoices for us. During times of high volume, this can be really difficult as we sort through hundreds of orders a day. In order to keep shipping moving along as quickly as possible, we simply don't have the ability to accommodate these special requests.
You start earning rewards from the day that you sign up! Because the system was not tracking your purchases before that date, you will not see rewards for past purchases and we can not retroactively apply them. However we do gift you 200 points by signing up (equal to $100 spent) plus a few other ways to get more added :)